Refund Policy

BloomOS Coaching is operated by Jacinta Maree Crough. If you are not satisfied with your subscription, you can request a full refund within 30 days of your order date. Every new account also begins with a 14-day free trial, so you can try the platform before you pay anything.

Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders and handles refunds. To request a refund, visit paddle.net with your order details, or email us at hello@bloomoscoach.life and we will arrange it for you.

Refunds are returned to the original payment method. Processing usually takes a few business days, depending on your bank or card provider.

You can cancel at any time and keep access until the end of the billing period you have paid for. Cancelling stops future renewals; a refund for the current period can be requested under the 30-day guarantee above.

Nothing in this policy limits rights you have under the Australian Consumer Law. See Paddle's refund policy for further detail on how refunds are processed.